{"id":384,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-12T00:22:53","guid":{"rendered":"http:\/\/localhost:8888\/test\/?page_id=532"},"modified":"2020-12-19T16:30:36","modified_gmt":"2020-12-19T21:30:36","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.datazucar.cu\/?page_id=384","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-1571267422\">\n\n\n\t<div id=\"col-877726742\" class=\"col medium-7 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Respuesta a preguntas frecuentes<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"lead\">Por favor, lea las respuestas a preguntas frecuentes antes de enviarnos un Email<\/p>\n<div class=\"accordion\" rel=\"\">\n\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfQu\u00e9 cargos adicionales al precio recibo al comprar en la tienda?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>No se recibe ning\u00fan cargo adicional, por el contrario se puede acceder de manera r\u00e1pida a ofertas y rebajas que puedan hacerse por intervalos cortos de tiempo.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfQu\u00e9 m\u00e9todos de pago se aceptan para la compra de licencias de software?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>En esta primera etapa solamente estamos aceptando el pago por cheques o transferencias bancarias.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfCu\u00e1nto demora la entrega de la clave de licencia?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Una vez que el departamento comercial recibe la notificaci\u00f3n de que se ha recibido la transferencia o el cheque con el pago se habilita la opci\u00f3n de descarga de los instaladores y se puede acceder a la clave de licencia.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfQu\u00e9 sucede luego de hacer el pedido?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Luego de hacer la compra y se emita el pago, cuando el departamento comercial recibe una notificaci\u00f3n de que el pago ya se ha recibido en Dataz\u00facar, se habilita al comprador la posibilidad de descargar los instaladores y\/o otros archivos que permiten el despliegue de la aplicaci\u00f3n en su organizaci\u00f3n. Adem\u00e1s se habilita un espacio dentro del panel de control del cliente para adquirir la clave de licencia.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfPuedo hacer compras si no soy un usuario registrado del sitio?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>No, para hacer compras y acceder a otras opciones dentro del sitio de Dataz\u00facar, usted debe registrarse primero.<\/p>\n\n<\/div><\/div>\n<div class=\"accordion-item\"><a href=\"#\" class=\"accordion-title plain\"><button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button><span>\u00bfRecibir\u00e9 una factura de mi orden?<\/span><\/a><div class=\"accordion-inner\">\n\n<p>Puede descargar el documento de factura de su compra en formato PDF y luego imprimirla o archivarla.<\/p>\n\n<\/div><\/div>\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-310310729\" class=\"col medium-5 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Env\u00edenos su problema<\/span><b><\/b><\/h3><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f10-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"10\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F384#wpcf7-f10-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"10\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" 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(Requerido)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" 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